Privacy Policy

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Effective Date: September 26, 2025

The Food QA (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal and company information when you visit our website (TheFoodQA.com) or purchase our consulting services, downloadable materials, or online courses (“Digital Products”).

By using our Site or purchasing products/services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our Site or purchase Digital Products or services, we may collect:

• Personal information: name, email address, phone number, billing address, payment information, and other contact details.
• Company information: company name, position/title, business address, and other details related to your organization.
• Usage information: information about how you interact with our Site (IP address, browser type, pages viewed, etc.) via cookies and similar technologies.

2. How We Use Information

We use your personal and company information to:

• Provide and manage the services or products you request;
• Process payments and deliver purchased products or services;
• Communicate important information related to your order or account;
• Improve our services and Site experience;
• Comply with legal obligations.

3. Digital Products and License Use

As described in our Terms of Service, any Digital Products you purchase are licensed, not sold. You are granted a limited, non-exclusive, non-transferable license to use them for your company’s internal business purposes only. You may not share, resell, reproduce, distribute, or otherwise make them available outside of your organization without prior written consent from The Food QA. 

We may use your information to manage your access to purchased Digital Products, verify license compliance, and deliver related updates.

4. How We Share Information

We do not sell or rent your personal or company information. We may share your information only as necessary to:

• Process payments through third-party payment processors;
• Comply with applicable laws or legal processes;
• Protect the rights, property, or safety of The Food QA or others;
• Provide services you request, such as hosting a course or delivering downloads.

5. Data Transfer and International Use

The Food QA operates in the United States. If you access our Site or purchase products or services from outside the U.S., including Canada, your information may be transferred to and processed in the U.S. by The Food QA.

By using the Site or purchasing products or services, you consent to this transfer. We make reasonable efforts to ensure your information is handled securely and in compliance with applicable laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

6. Retention of Information

We retain personal and company information only as long as necessary to:

• Fulfill the purposes for which it was collected;
• Comply with legal obligations;
• Resolve disputes;
• Enforce agreements;
• Improve our services.

7. Your Rights

Depending on your location, you may have the right to:

• Access the information we hold about you;
• Correct inaccurate information;
• Request deletion of your information;
• Object to or restrict certain processing of your information.

To make a request, please contact us at hello@thefoodqa.com.

8. Cookies and Tracking

We use cookies and similar technologies to collect usage information about the Site, to improve performance and functionality, and to personalize content. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Site or services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact:
hello@thefoodqa.com